Terms & Conditions
Last Updated: September 1, 2026
Welcome to Verdooya. These Terms & Conditions govern your use of our website, verdooya.com, and any purchase made through our online store.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.
1. About Verdooya
Verdooya is a skincare and personal care brand offering cosmetic products through our online store.
Website: www.verdooya.com
Customer Service Email: contact@verdooya.com
2. Use of Our Website
You agree to use this website only for lawful purposes and in accordance with these Terms.
You may not misuse the website, attempt to gain unauthorized access to our systems, introduce malicious software, copy or reproduce our content without authorization, or use our website for fraudulent purposes.
3. Product Information
We make every reasonable effort to ensure that product descriptions, images, ingredients, prices and other information displayed on our website are accurate.
However, product packaging, colors, design or certain details may occasionally vary slightly from the images displayed on the website due to packaging updates, screen settings or manufacturing changes.
All Verdooya products are intended to be used according to the instructions provided on the product packaging or product page.
Individual cosmetic results may vary from one person to another.
4. Prices
All prices displayed on the website are shown in Dollars unless otherwise stated.
We reserve the right to modify our prices at any time. However, any price change will not affect an order that has already been confirmed by us.
Promotional offers, bundles, discount codes and special prices may be subject to specific conditions and validity periods.
Unless otherwise stated, discount codes cannot be combined with other promotional offers.
5. Orders
When you place an order, you agree to provide accurate, complete and current information, including your name, delivery address and contact details.
After placing your order, you may receive an order confirmation by email, SMS, WhatsApp or telephone.
Verdooya reserves the right to refuse or cancel an order in certain circumstances, including:
- Product unavailability
- Incorrect pricing or product information
- Incorrect or incomplete customer information
- Suspected fraudulent activity
- Payment failure
- Delivery limitations
If an order that has already been paid for is cancelled by Verdooya, the customer will be refunded in accordance with applicable law.
6. Payment
Available payment methods will be displayed during checkout.
Depending on availability, payment options may include Cash on Delivery, credit/debit card or other authorized payment solutions.
Customers are responsible for providing accurate payment information.
Verdooya takes reasonable measures to work with secure payment providers but is not responsible for interruptions or failures caused by third-party payment services beyond our reasonable control.
7. Shipping & Delivery
Orders are delivered according to the conditions described in our Shipping Policy.
Delivery times may vary depending on the customer’s location, courier availability, public holidays, exceptional demand or circumstances beyond our reasonable control.
Customers are responsible for providing a correct and accessible delivery address and a valid telephone number.
8. Returns, Withdrawal & Refunds
Returns, withdrawal requests and refunds are subject to our Returns & Refund Policy and applicable Moroccan consumer protection legislation.
Nothing in these Terms is intended to limit any mandatory rights available to consumers under applicable law.
9. Cosmetic Product Disclaimer
Verdooya products are cosmetic products and are not intended to diagnose, treat, cure or prevent any medical condition.
Product results may vary depending on skin type, routine, frequency of use and other individual factors.
Customers should follow the recommended directions for use.
Where appropriate, we recommend performing a patch test before first use.
If irritation, discomfort or an unexpected reaction occurs, discontinue use and seek appropriate professional advice when necessary.
Information provided on our website is for general informational purposes and should not be considered a substitute for professional medical advice.
10. Intellectual Property
All content available on Verdooya.com, including but not limited to logos, trademarks, product names, packaging designs, photographs, graphics, videos, website design and written content, is owned by or licensed to Verdooya unless otherwise stated.
This content may not be copied, reproduced, distributed, modified or used for commercial purposes without prior written authorization.
11. Limitation of Liability
To the extent permitted by applicable law, Verdooya shall not be responsible for losses resulting from improper use of our products, failure to follow product instructions or circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
12. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, business practices or applicable regulations.
The latest version will always be available on this page.
13. Governing Law
These Terms & Conditions are governed by the applicable laws of the Kingdom of Morocco.
Any mandatory consumer rights provided by Moroccan law remain fully applicable.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: contact@
verdooya.com